Expro Welfare Foundation primarily provides digital services and membership benefits. This Delivery Policy explains how confirmations, certificates, and access to services are delivered after a successful payment.

• Membership confirmation and welcome email sent immediately after a successful payment
• Digital membership ID/certificate made available in the member dashboard within 24 hours of payment confirmation
• Pension and wallet activity updated in real time on the dashboard

• Instant: Payment confirmation and email receipt
• Within 24 hours: Membership activation and dashboard access
• Within 5–7 business days: Physical membership card (if applicable for the membership tier)

If a payment is successful but membership activation or delivery of benefits does not occur within the stated timeline, contact our support team immediately so the issue can be investigated and resolved.

For delivery-related queries, contact ewf.bogura.bd@gmail.com or call +88 01308-483637.